Payment, Renewal, Cancellations
1. Payment Obligations: Full payment is required in advance before hosting service is established. Hexahost sends out invoices that are due every pay period. You are given seven (7) days to fully pay the invoice. If you have a credit card on file, your credit card will automatically be charged each renewal period unless cancelled. You warrant and represent that the information you supply in the Order Form (or other information that Hexahost.com may require) is accurate and truthful. All payment-due notices will be sent by e-mail. No bills or invoices will be sent by postal mail or fax. If payment was not received by the due-date, your account will be suspended. To have your account re-established, you will need to pay the monthly fees, plus a $10 re-connect fee. There is a $25 fee for bounced checks and a $50 processing fee for illegitimate charge backs.
2. Renewals: Your account will be automatically renewed under the same time and fee structure unless you give written notice to Hexahost.com seven (7) days before the renewal date that you do not wish to renew such account.
3. Cancellation & Refunds: In the event you cancel your service, you will be charged in full for the entire month in which you canceled your service. No refunds will be granted beyond the initial 30-day money back guarantee. Account cancellations for accounts with a negative balance will be passed on to collections, and all services rendered to the party with the negative balance will be terminated, including domain registrations. A $25 collections fee will be added to any accounts passed on to our third party collection agency. There is a $50 administrative fee for any illegitimate charge backs placed against us. Any illegitimate charge backs or threatened illegitimate charge backs are grounds for immediate account cancellation. Cancellations must be received at least seven (7) days prior to your renewal date. A cancellation request must be submitted through the account management site at https://s.hexahost.com/world/ OR a cancellation email, which includes your domain name, username and password, must be received by our Billing Department at billing@Hexahost.com.For More Information regarding Cancellation & refunds Policy Click Here .