Cutting cost is the age old method of attracting customers, New age web hosting service provider Hexahost is offering more service for lot more service with same cost of ownership. Previously i used to write about offers as and when they appear.  This time for a change we made a change waited for the customers to get back, Now i am here to explain to our reader with more explanation after one month.

What changed in our Web hosting Service?

1. Package names modified: Hexa Lite, Standard and Premium products are renamed to Web Hosting “Starter”, “Professional” and “Ultimate”. New product announced.
2. Web hosting package prices reduced, Price reduction is across all products
3. More features added to all hosting product

Value added feature with new web plan:

We make changes to offer best product with second to nothing quality products. Our product team made several changes. I can summarize the whole change to two broad area. Products separation is by price and Disk space, every other criteria is UNLIMITED. Isn’t it a true unlimited service option? Check my yourself “Hexahost Web Hosting Product comparison“. All our existing customers will automatically get converted to the new package with effect from july as emailed. Every Plan comes with automatic backup plan and one click script installer for all content management systems (CMS).

Simplified Web Hosting provider, Hexahost, is proudly presents windows based feature rich web hosting plan. Though it took a long time for us to step in to Windows OS based hosted internet services, We see a huge market potential in this.  This decision has been taken in view of our existing and new customers requirements with platform dependency. Unlike our regular web hosting package windows web hosting is served from our Master Reseller pack, This means we only have portion of the server leased for our own customers. Till the time we understand the true need and use cases of windows web hosting we will have only one plan namely “Hexa Premium Windows”. All our support metrics, TOS, and AUP will remain same for windows as well as linux based web hosting service.

Hexa Premium Windows PLAN DETAILS:

DiskSpace : 5000 MB ( Plesk control panel)
Bandwidth / Data Transfer : Unmetered
Email Accounts : Unmetered
Database : Unlimited
Parked Domains : Unlimited
Mailing Lists : Unlimited
Addon Domains : Unlimited
Mail Domains: Unlimited
No of domains: Unlimited

Other Features: Sitebuilder Pro, Streaming Media support, Compatible with PHP motion

Hexa Premium windows web hosting plan is priced at just USD 4.00 per month. We offer PLESK based powerful control panel to support your windows web hosting. Users have attractive offer on semi annual, Annual order duration. This plan is an ideal plan for new entrants who like to build sites on windows based tools like .Net, SQL DB, ASP etc. We also offer windows reseller with need based add-on package, priced at $100 per year.

NS Record for Windows Web Hosting:

Nameserver 1: wns1.privatelabelns.com
Nameserver 1 IP: 64.120.227.99
Nameserver 2: wns2.privatelabelns.com
Nameserver 2 IP: 64.120.227.100

HAVE A HAPPY WINDOWS HOSTING WITH HEXAHOST!

Simplified web hosting provider Hexahost has added one another feature to enhance support quality. Starting from November 1st, 2009, Hexahost supports its customers via 24/7 Live Chat system. One of our customer support executive will be available in Google talk ID : support@hexahost.com . Add our support e-mail id support@hexahost.com in your buddy list. Customer need not visit our site or login to clientarea, Gtalk IM client or web based gmail interface is good enough.

Do’s and Don’t with Live Chat :

1. Live Chat is not a replacement for support ticket. Support ticket is still our one and only support mechanism. All our customers should submit support ticket to carry out any configuration/changes in their respective web hosting account. More over, when you submit a ticket, It will be visible to entire support team, where as Live chat is visible to only one support Tech. Support tickets are the only method to escalate your problem/concerns to higher level.
2. We are frequently updating our Blog and KB with latest updates in web hosting. For technical training in Cpanel, our customer has to learn through Training videos available in their Cpanel and the technical Documents available in Cpanel.net. Our technical support team is available in Chat to address emergency issues in our Hosting / Email hosting account. Not to train you in Web hosting / SEO/ web designing ideas.
3. A good example for Live Chat is :
   1. ” My site is not visible, Can you check my site for me ?” .
   2. “Which utility can be used to install CMS”
   3. “What is the NS record to host websites in Hexahost”
4. Before you submit a issue ticket, Please check the server is “All green” in our Monitor system : http://monitor.hexahost.com . If it is not green, there will be status message from our support team about any maintenance activity in our server. If there is no maintenance in progress, and your site is not accessible, then this is just a issue with your site. In this case you need to submit a support ticket.
5. For the customers of Hexaresell, we are committed to provide 100% uptime on server and application but not  on end user support. We will not provide support end user/ resold customers of your company. We will sure that the reseller account is accessible. But the maintenance and support of you end user is the responsibility of Hexaresell owner and Not Hexahost. Refer out TOS and AUP
6. Backup and Restoration is available free of cost only for Hexapremium web  hosting customers of Hexahost. But It is not free service to the end users of Hexaresell.

Looking forward to adopt more such tools in future to simplify your web hsoting further

Happy Hosting!

A Transcript of Our tele caller and prospective customer conversation,

NEHA: I am Neha calling from Hexahost, We provide domain name registration, web hosting, and web design services. We are web site enablers. Let this day be a best day to start your online identity.
CUSTOMER: How much do you charge for a Blog with few pages about my self ?
NEHA: You need a domain name, hosting account from us. We provide domain name registration from as low as $4 and web hosting account starting from $12 per year
CUSTOMER: $4 for which TLD?
NEHA: We charge $4 to register either .in or .co.in
CUSTOMER: Oh! a week before i registered .in for $16 with xyz provider

How many of you wasted money by not finding the best deal for Domain Name Registration? Simplified hosting provider Hexahost is proud to announce special deals on Domain name registration. A valid domain name is a mandatory requirement for shared web hosting. Our domain name registration deals are superior not just because of price but also because of add-on.We have designed a special deal price in many TLD to welcome new comers to Internet world.

BEST DEAL TLDs:

New Domain name registration coupled with Simplified90 (Free Hosting for 90 Days) is the best deal for any new comers to Hexahost. Simplified90 offers 500MB of free hosting space without any other obligation for one domain. This 90 period helps you to save $3 with respect to our least hosting plan Hexablogs ($12 per year). With the expense of domain name registration host your website for three months.

There are many ways to backup your website content and move to new host. Since Cpanel has become a ubiquitous utility, Taking your whole Cpanel backup and moving to your new host is easy to follow idea. Hexahost provides Cpanel access to all hosting plans. This article talks about “how to move your WordPress weblog alone from one web host to another web hosting provider”. Moving only one website alone from one hosting provider to another hosting provider has lot of advantages. This helps you to understand the options/features provided by your new hosting provider. One among widely used strategies is to move any one of your small in size website to the new host.

Follow the simple steps described below to move your WordPress

• Backup the database from the old host and import it to the new host. Pay attention to database names, user names, and DB password.

• Change your wp-config.php in the old host in order to point to the database on the new host. “i.e local host to newhost.com” Your web site will run using database based on the new hosting provider. Every change in your website will get reflected in new hosting provider’s Database. (You may want to check with your new hosting if they allow outside database access first. If not, you can skip this step and transfer the whole site content and DB to the new host, Test them by using ip. For example http://newhostip/~username/ will take it your content in the new host)

• Backup your entire WordPress installation from the old site (this will include all your uploads, themes, plugins)

• Unpack your WordPress installation to the new site

• Change wp-config.php DB source to local host. Even without changing them site will work.

• Change the nameservers to point to the new site

• That’s all now you only need to wait for DNS propagation

Your website will be active through old content and new DB till it gets full propagation, after complete propagation your website will be active from new hosting provider. Since nameserver propagation can take up to one day, step 2 allows you to have up to date database at the moment it happens. Downside to this is slower site response in the meantime because site still runs from the old server and the database is on the new. But if you do this over the night or periods of low traffic it won’t be that noticeable and you will not lose any comments or other activity on your site.

Above stated steps can be use for any website, provided you should know which file controls your DB name and place. For WordPress it is wp-config.php.

HAPPY HOSTING!

‘Necessity is the Mother of Invention’ – Victor Hugo 1852

Hugo’s statement is a real good one. Should we need to stick to it? In the era of internet I would say, Simplicity is the mother of all invention. The best tools/systems/services are the one, which enables you to complete the desired task in a least possible time/money/effort. Hexahost is one such service provider.

I met three different personalities through a discussion forum.

First one, a very well known political blogger wanted to have an individual web identity for his blogs. He is neither a Technocrat nor a web evangelist all he knows is how to use blog editor and menus associated to them. He doesn’t need multiple GBs of web space, 1000s of email ID, SSL certificates.

Second one, Founder of a small scale web development company. He is neither in need of full 100 GBs of web space, 1000s of email ID, 1000 GBs of transfer. All he need is a reliable hosting stable and scalable hosting space to host multiple domains. He explained his previously committed mistake of holding a single time 10 GB web space, unlimited transfers, unlimited domains, unlimited sub-domain, unlimited email for a hefty single time year on contract. In the past one year his total utilization is only 2 GB of space, 15 email, 12 domains, 6 sub domains.

Third one, A mid scale retailer, wanted to have a web identity for his retail shop. He is not ready to invest on separate mail, web servers. He just needs a web identity with quality features and mail accounts.

Is it possible to service all three of them with quality service? Answer is simplified hosting.

Give a simple start up plan. Service specific to the customer needs. Allow the user to add features to it with a least possible expense. After all there’s nothing called a free lunch. Ensure on quality, enable more sophisticated service. Hexahost Team is ready to serve you with following plans.

Hexa Blogs:

· 250 MB of Disk space

· 3000 MB of data transfer

· 3 E-mail accounts

· 1 Mysql databases

· 1 Addon & 1 Parked domain

· Powerful Blogging Toll of your choice

Hexa CMS:

· 1000 MB of Disk space

· 7500 MB of data transfer

· 25 E-mail accounts

· 3 Mysql databases

· 1 Addon & 1 Parked domain

· Powerful CMS of your choice

STANDARD HOSTING PLAN:

· 2000 MB of Disk space

· 20000 MB of data transfer

· Unlimited E-mail accounts

· 3 Mysql databases

· Unlimited Addon & Parked domain

· Cpanel with fantastico script installer and RVskins theme

· Enterprice class virtual mail domain of 1GB (upon completion of 3 months as a Hexahost customer)

Upgrade your services with starting minimum spending of $0.5 pm

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